Free shipping on all U.S Orders!

Delivery, Returns & Repairs

Every item is handmade by Veronica once it has been ordered and paid for in full by the customer. Please allow 3-4 weeks for the making and delivery of your item once purchased. If you ordered a one of a kind already made design, it will be shipped within 3-5 days of your order being placed. This can differ depending on order demand at the time and which country you are ordering from.

Shipping

Vaed ships worldwide. Each item is sent with a tracking, you will receive email notification of your order confirmation as well as tracking information and a dispatch email once your item is on its way to you. Vaed  is not responsible for any delays with packages once sent, or items that may get lost in the post once sent that are out of our control.

International Shipping

International packages may require local taxes or custom fees which are to be paid for by the customer themselves. Cross-border shipments are also subject to opening and inspection if needed by customs authorities.

Standard Shipping Estimates

US – 3 -5 days once posted.
International – 5-14 days once posted.

Returns

Thank you so much for supporting Vaed by Veronica Arroyo!

All Designs are made to order upon the customers request, as I provide a service, I am unable to provide a refund unless the item is damaged or incorrect. 

Please visit the sizing guide page to make sure you match yourself to your correct size or you can leave your measurements in the notes when you checkout. If unsure please email info@vaedva.com with any questions.

Repairs

At any point your item gets damaged I do accept repair alterations, If your item needs to be altered within the first 30 days of receiving the piece its free, any repairs after the 30 days will be a $30 fee, shipping is included in that price, Please Email me If you would like a repair alteration done, Thank You info@vaedva.com. 

Donations

Vaed strives to keep our business circular so If at any point you think your Vaed Piece is no longer your style or doesn’t fit you any more, we will gladly accept your item back as a donation. Your shipping will be paid for and you will receive 25% off for your next purchase!